Hi,

In this section, we will discuss the general problem-solving techniques for technical issues that Technical Support faces on a daily basis. We will also talk about some useful software and tools that we use to accomplish our tasks. This section will be divided into basic parts: Software, and Hardware which will be clarified through answering the questions.

We will talk about PC parts, network, windows server, and cloud. and what are the most issues that IT Support face in daily basis.

Part one// Monitor

Part Two// Audio

Part Three// Network Connection

Part Four// Printer

Part Five// Windows Server

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Introduction:

A computer is a device that we use daily, so there are many issues that could occur throughout the day. Therefore, it's important to have basic knowledge to troubleshoot PCs, printers, routers, and other devices. This is a basic guide serving as a handy reference when needed for anyone with beginner computer skills, . We hope you enjoy reading and gain valuable knowledge!

Best regards!

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